How can we help you?

Get assistance with registration, examination access, payments, certificates, verification, and other ICSCAE-related enquiries.

Support Topics

ICSCAE Help
01

Registration & Payment

Help with registration and examination payments.

02

Examination Support

Assistance with examination-related enquiries.

03

Certificates & Verification

Support for certificates and verification.

Official ICSCAE Support

Reach the right team.

To help us respond more efficiently, please contact the appropriate ICSCAE department based on the nature of your enquiry.

01 / GENERAL SUPPORT

General Enquiries

For general questions about ICSCAE, registration, examinations, and general information.

info@icscae.com
02 / PAYMENT SUPPORT

PAYMENT SUPPORT

For assistance with payments, billing issues, payment processing, and payment-related support.

payment@icscae.com
03 / CERTIFICATE SUPPORT

Certificates & Verification

For enquiries regarding issued certificates, certificate verification, and credential records.

certificates@icscae.com
Please note: When contacting support about an existing registration or certificate, include your relevant registration number or certificate number where applicable to help us assist you faster.

Answers to common questions.

Find helpful information about registration, examinations, payments, examination results, certificates, and other ICSCAE services.

Still need assistance? If you cannot find the answer you are looking for, please contact the appropriate ICSCAE support team.

Candidates can register through the official ICSCAE website by creating an account, completing the required registration information, and paying the applicable examination registration fee.

ICSCAE registration payments are completed online. Candidates can use supported Visa or Mastercard debit or credit cards to make payment.

The examination consists of two sections: Multiple-Choice Questions and a Case Study section. Candidates are allocated 50 minutes for each section.

Examination results are released within 3 business days after the examination date. Candidates will receive their results through the appropriate ICSCAE candidate system.

Candidates must achieve a minimum overall score of 65% to successfully pass the ICSCAE examination and qualify for certification.

Visit the Certificate Verification page on the official ICSCAE website and enter the certificate number exactly as it appears on the issued certificate.

Yes. Candidates who do not achieve the required passing score may be eligible to register for a retake examination in accordance with the applicable ICSCAE retake policy and fees.

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